Health Services Case Study

Health Services Strategic Business Management Offering Beth Geagan works with private health services practices to improve business operations that lead to increased profitability and improved customer and employee satisfaction. As a skilled strategic management professional, Beth collaborates with business owners and executives to: Define clear direction Implement inclusive cultural norms Improve communication and workflows Update … Read more

Shift Model-Manage Better Now

manage better now
Shift Model-Manage Better Now

Shift Model™

The Shift Model™ is an integrated management road map for you to design your route and manage better now.  Many executives and business owners have some but not all management practices clearly defined and implemented.  This process enables a big picture overview and steps in four key areas to ensure effective management of your business or organization as it grows and you shift management to others.
 
Clients have found that having a clear strategy and an operating plan for vision, culture, process, and results along with a process to monitor progress regularly in each area enables them to manage better.
 
The Shift Model™ begins with an in-depth assessment of these four key management areas, followed by a review of current practices, gap identification, and practice recommendations. Your final report includes dashboard recommendations to monitor progress. The process is designed to utilize what you currently have in place and define improvements, so you can monitor and manage to know the fundamentals are operational and can be tracked. 
 
This management approach is the foundation of Imagine a Shift™ and client project management. It takes the mystery out of management, ensures a comprehensive approach, and enables you to focus. This gives you the ability to see, understand, make decisions and calibrate as needed to correct your course, expand your enterprise, address emerging trends, and ensure your people thrive.
 
If your business or organization is 5+ years old and you know a shift is needed in how you manage this could be for you. 
 
It works in any industry. 
 
This work is done primarily with small businesses and non-profit organizations.
 
Imagine a Shift™ in how you manage. 
 
Manage Better Now.
 
 
 

Shift Process + Results

Shift Process + Results

Shift Process + Results

Shift Process™ is the function of business operations that defines systems and procedures to improve workflow, operate effectively, and ensure responsibility for execution. 

These fundamental management practices support service and product development, marketing, and sales.

Operational processes can be outdated and are frequently not integrated with other essential management practices resulting in a lack of clear direction and/or under-performance.

Valuing how process connects to vision, culture, and results creates an integrated and comprehensive management approach. 

 Operational Effectiveness + Efficient Workflow + Responsible Execution

The focus of Shift Process™ is to:

  • Operational Implementation
  • Streamlined Workflows
  • Feedback + Ownership

Clients have found that implementing efficient and effective operational systems and processes, organizing workflow, enhancing access and communication between functions, and providing regular performance feedback have created employees who are invested in their contribution, continuous improvement, and the success of the organization. 

Imagine a Shift™ has tools and proven practices to ensure clients establish operational processes that are efficient and effective, support product and service development as well as marketing and sales, and are linked to strategic direction. 

Shift Results™ are indicators that demonstrate impact and provide a dashboard to track progress.

It defines outcomes that are essential to ensure customer and employee satisfaction, environmental and community impact, financial performance, and more.

Too often financial profitability is the only measure of success.  Measuring results also through the lens of vision, culture, and process drives a more comprehensive management approach. 

Quantitative Measures + Qualitative Input + Comprehensive Approach

The focus of Shift Results™ is:
  • Comprehensive Indicators
  • Qualitative Input
  • Monitoring Progress

Clients have found that developing a consistent financial reporting package, defining qualitative as well as quantitative measures, and communicating impact have increased their ability to achieve comprehensive results and manage better.  Working with clients through analysis, reporting, gathering input from employees and customers, and thinking through and developing other performance indicators has resulted in a more sustainable impact than financial profitability alone. 

Imagine a Shift™ has tools and proven practices to ensure clients establish results that are integrated with clearly communicated outcomes.

If your business or organization is 5+ years old and you know a shift is needed in how you manage this could be for you. 

Shift Process + Results works in any industry. 
 
This work is done primarily with small businesses and non-profit organizations.
 
Manage Better Now.